Frequently Asked Questions

How do I reset or change my password?

To reset: On the login page, click Forgot Password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the instruction email, click Reset Password and you will be directed to select a new password before being redirected to the catalog page.


To change: Once signed into your account, you can change your password by clicking My Account or Dashboard from the top navigation menu. Select Password and update your password.

How do I update my billing information?

Once signed into your account, you can update your billing information by clicking My Account or Dashboard from the top navigation menu. Select Billing and update your billing information.

How do I cancel my recurring subscription?

Once signed into your account, you can cancel your recurring subscription by clicking My Account or Dashboard from the top navigation menu. Select Billing and locate your subscription plan at the bottom of the page. Click Change Plan and Cancel Membership. Your membership will be cancelled and your access will be removed at the end of your current payment period.

My credit card is being declined. Why is that?

Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your credit card company to let them know the purchase you would like to make is valid. Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied.

My video does not playback smoothly. How can I fix this?

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Can I watch videos using Chromecast and AirPlay?

Yes! Both Chromecast and Airplay are compatible with our site.

To use Chromecast: Locate the Chromecast icon in the bottom right corner of the video you want to cast. Click the icon and select the correct Chromecast from the pop-up in your browser.

To use AirPlay: Open the video on your apple device and click the AirPlay icon in the bottom left corner.

Can I watch videos on my phone or tablet without using an app?

Yes. Our website adapts to phone and tablet browsers so you can watch our content anywhere!

Which browsers are supported?

While we recommend using the latest version of Google Chrome, we also support Firefox and Safari browser released within the last five years. You may experience playback issues when using an out of date browser or any version of Internet Explorer.

I need more help

Please send us an email with your full name, the email you used for account and a description of the issues you are experiencing to Support@Prophetable.tv and one of our team members will be able to assist you further.

What is Prophetable.tv's responsible gaming policy?

Prophetable.tv Responsible Gaming Resources

Last updated: May July 18,2024

If you or a loved one are experiencing problems with gambling, there are many resources and services that can help you.

The National Council on Problem Gambling is a great place to start. The National Council on Problem Gambling operates the National Problem Gambling Helpline Network. The network is a single national access point to local resources for those seeking help for a gambling problem. The network consists of 28 contact centers that provide resources and referrals for all 50 states and US territories. Help is available 24/7 and is 100% confidential.

The National Problem Gambling Helpline Network also includes text and chat services. These features enable those who are gambling online or on their mobile phone to access help the same way they play. One call, text, or chat will get you to problem gambling help anywhere in the U.S. 24/7/365.

Call: 1-800-GAMBLER (1-800-426-2537)
Chat: 1800gamblerchat.org
Text: 800GAM

The NCPG also provides additional resources for individuals to learn more about problem gambling by state.

Alabama
Website: www.alccg.org
Helpline: 1-800-GAMBLER

Alaska
Helpline: 1-800-GAMBLER

Arizona
Website: www.azccg.org
Helpline: 800.777.7207

Arkansas
Website: www.arpgcouncil.org
Helpline: 1.800.522.4700

California
Website: www.calpg.org or www.calpg.online
Helpline: 1-800-GAMBLER

Colorado
Website: www.problemgamblingcoalitioncolorado.org
Helpline: 1-800-GAMBLER

Connecticut
Website: www.ccpg.org
Helpline: 888.789.7777

Delaware
Website: http://www.DEProblemGambling.org
Helpline
: 888.850.8888

Florida
Website: www.gamblinghelp.org
Helpline: 888-ADMIT-IT (236-4848)

Georgia
Helpline: 1-800-GAMBLER

Hawaii
Helpline: 1-800-GAMBLER

Idaho
Helpline: 1-800-GAMBLER

Illinois
Website: www.illinoisproblemgambling.org
Helpline: 1-800-GAMBLER

Indiana
Website: www.indianaproblemgambling.org
Helpline: 800.994.8448 or 866.699.4274

Iowa
Website: https://yourlifeiowa.org/gambling
Helpline
: 1-800-BETS OFF

Kansas
Website: ksgamblinghelp.com
Helpline: 1.800.522.4700

Kentucky
Website: www.kycpg.org and www.kygamblinghelp.org
Helpline: 1-800-GAMBLER

Louisiana
Website: www.helpforgambling.org
Helpline: 877.770.7867

Maine
Website: www.maineproblemgambling.org

Maryland
Website: Marylandproblemgambling.org
Helpline: 1-800-522-4700

Massachusetts
Website: www.macgh.org
Safer Gaming Education Line: 800.426.1234

Michigan
Website: www.michapg.com
Helpline: 1-800-270-7117

Minnesota
Website: https://www.mnapg.org
Helpline
: 800.333.HOPE (4673)

Mississippi
Website: www.msgambler.org
Helpline: 888.777.9696

Missouri
Helpline: 1-800-GAMBLER

Montana
Website: www.mtproblemgambling.org
Helpline: 888.900.9979

Nebraska
Website: www.NEproblemgambling.org
Helpline: 833-BETOVER (238-6837)

Nevada
Website: www.nevadacouncil.org
Helpline: 1-800-GAMBLER

New Hampshire
Helpline: 1-800-GAMBLER

New Jersey
Website: www.800gambler.org
Helpline: 1.800.GAMBLER (246.2537)

New Mexico

Website: www.rganm.org
Helpline: 888.696.2440

New York
Website: www.nyproblemgambling.org
Helpline: 833-HERETOHELP or 833.437.3864

North Carolina
Website: www.nccouncilpg.org
Helpline: 1.800.522.4700

North Dakota
Helpline: 1-800-GAMBLER

Ohio
Website: gamblinghelpohio.org
Helpline: 1.800.589.9966

Oklahoma
Website: www.oapgg.org
Helpline: 1-800-GAMBLER

Oregon
Website: www.oregoncpg.com
Helpline: 1-877-MY-LIMIT (877-695-4648)

Pennsylvania
Website: www.pacouncil.com
Helpline: 1-800-GAMBLER

Rhode Island
Website: www.RICPG.com
Helpline: 877.942.6253

South Carolina
Helpline: 1-800-GAMBLER

South Dakota
Helpline: 1-800-GAMBLER

Tennessee
Helpline: 1-800-GAMBLER

Texas
Helpline: 1-800-GAMBLER

Utah
Helpline: 1-800-GAMBLER

Vermont
Helpline: 1-800-GAMBLER

Virginia
Website: vcpg.net
Helpline: 1.800.522-4700

Washington
Website: www.evergreencpg.org
Helpline: 800.547.6133

West Virginia:
Helpline: 1-800-GAMBLER

Wisconsin
Website: www.wi-problemgamblers.org
Helpline: 800.426.2535

Wyoming
Website: www.wyomingcpg.org
Helpline: 1-800-522-4700

Additional Resources


Gamblers Anonymous (www.gamblersanonymous.org)
Is fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.

Gam-Anon (www.gam-anon.org)
Is a self-help organization for the spouse, family or close friends of compulsive gamblers.

GamTalk (www.gamtalk.org)
Is a 24/7 moderated online peer support forum.